Elevate your career in banking as a Senior Advice Centre Manager, leading a dedicated team to deliver high-quality advisory services. Your coaching will empower banking advisors to excel in client relations through daily support.This senior role focuses on strategic guidance and operational management within the Advice Centre. You'll motivate your team, foster synergy, and ensure compliance with standards while enhancing the client experience. By collaborating with the Regional Vice-President, your influence will stretch across the region,



driving impactful results through constructive leadership.Key Responsibilities:Coach and guide banking advisors on service excellenceInspire team commitment and positive client interactionsEnsure operational excellence in the Advice CentreSupport team transformation strategies effectivelyProactively engage with clients to enhance relationshipsRequirements:Bachelor's degree and 7-10 years of related experienceCertification as a Mutual Fund RepresentativeProven experience in coaching and team managementIn-depth knowledge of banking services and business growthStrong skills in managing change and analyzing performanceLead your team to recent heights with your expertise and passion for client service.#J-18808-Ljbffr

📌 Senior Advice Centre Leadership Role (Quebec City)
🏢 National Bank of Canada
📍 Quebec City