Become a Customer Success Manager with SAP Academy in Montreal, focusing on customer satisfaction and strategic guidance in a hybrid work setup. Drive client success through tailored solutions.As a Customer Success Manager, you will serve as the vital link between SAP's Cloud solutions and your clients. This challenge involves guiding customers through critical milestones, ensuring satisfaction and retention while propelling their business transformation journey. Your progress will be supported by hands-on training and mentorship from experienced professionals in the field.Key Responsibilities:Engage in a 10-month training program enhancing CSM skillsGuide customers through their SAP journey from start to finishManage implementations,



ensuring business objectives are metUtilize SAP resources for comprehensive customer supportFocus on strategic opportunities and upsell potentialRequirements:2–3 years in customer-focused roles, ideally in consultingProven track record of strategic guidance and issue resolutionAbility to learn and adapt in a energetic environmentKnowledge of AI ethics and applications in businessStrong command of English for effective communicationEmpower customers while developing your career as part of the SAP team.#J-18808-Ljbffr

📌 Hybrid Customer Success Manager Position Sap (Montreal)
🏢 SAP
📍 Montreal