Join Telecon as a hybrid IT Operations & Service Delivery Director and transform our enterprise technology landscape. Your leadership will enhance operations and drive key technology initiatives.This full time role reports to the Vice President – Shared Services and is central to aligning IT with business goals. You'll engage in modernizing IT infrastructure and ensuring efficient service delivery while managing multiple sub-functions and direct reports. Engage stakeholders effectively to reinforce alignment between business demands and technology initiatives.Key Responsibilities:Execute IT strategy matching business needs and risk postureSupervise infrastructure, cloud, and cybersecurity servicesTrack and enhance KPIs, SLAs for consistent performanceOversee major IT projects and vendor relationshipsStrengthen operational practices for reliability and efficiencyRequirements:Bachelor's in IT or related fieldOver 10 years in IT operations and service deliveryBilingual (French/English) preferredExpertise in IT infrastructure and cloud servicesProven leadership in governance and vendor managementDrive Telecon's IT service excellence and operational success in this impactful leadership role.#J-18808-Ljbffr

📌 Hybrid It Operations Director At Telecon (Vaughan)
🏢 Telecon
📍 Vaughan