Serve as a vital point of contact at Vivo for Healthier Generations in the role of Guest Service Specialist. This role emphasizes customer engagement and service excellence.As a Guest Service Specialist, your main responsibility will be to provide superior client experiences to both external and internal stakeholders. You will gain knowledge of our full range of programs and services while utilizing the legend system to manage registrations efficiently.



Building rapport with guests and addressing their needs with confidence will be key to your success in this position.Key Responsibilities:Create outstanding customer experiences across all interactionsAcquire in-depth knowledge of facility activities and offeringsManage registrations and resolve system-related issuesEnsure compliance with membership and cancellation policiesOffer solutions and alternatives in challenging customer situationsRequirements:At least 2 years of customer service experienceRelevant post-secondary education or equivalent experienceClear and effective communication skillsUp-to-date CPR and First Aid certificationsAvailability for adaptable shift schedulingUtilize your customer service skills and passion for health to enhance guest experiences at Vivo!#J-18808-Ljbffr

📌 Vivo Guest Service Specialist (Calgary)
🏢 Vivo for Healthier Generations Society
📍 Calgary