Elevate customer service as a Truck & Bus Service Advisor at Cummins in Mississauga, ON. Oversee repairs, manage work orders, and build lasting customer relationships in a 100% onsite role.
This position at Cummins is crucial for maintaining solid customer connections and ensuring service excellence. You will act as the primary point of contact, opening and managing repair orders while coordinating with technicians and supervisors. Your role will include preparing quotes and educating customers about their vehicle's repair needs, all while supporting service operations effectively.
Key Responsibilities:
• Serve as primary contact for customer inquiries and updates
• Manage work orders, quotes, and service documentation




• Coordinate timely repairs with Service Supervisors and technicians
• Address customer concerns regarding repairs and warranties
• Maintain accurate customer and service records
Requirements:
• Experience in similar customer-facing service roles
• Understanding of truck and equipment service processes
• Strong organizational and multitasking skills
• Proficiency with service management software
• Technical diploma or equivalent experience required
Become a key player in customer service and maintain high standards as a Truck & Bus Service Advisor with Cummins.
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📌 Truck & Bus Service Advisor in Mississauga
🏢 Cummins
📍 Mississauga