By joining Reliance as a Billing Analyst, you’ll become an significant Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What do we offer?

- The tools you need to succeed – including the tools for the job as well as training and development programs
- A successful and knowledgeable team to be part of and learn from
- Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
- A great benefits plan for you / your family
- Career paths so you can advance in the company
- Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What will you do?

- Become a key resource for the business, develop an understanding of the applications impacting customers, billing & payments, customer communications, etc.
- Proactively analyze key trends, identify data integrity issues, risks and opportunities, and support delivery against financial and operational targets
- Partner with the business to identify and monitor KPI’s, gather and format data into regular and ad-hoc reports and dashboards
- Provide value‑add analysis to drive performance
- Support and analyze various aspects of the billing/payments lifecycle including reporting,



auditing and updates to processes
- Develop process flows and end to end functional designs
- Build effective relationships with internal and external stakeholders
- Identify opportunities to improve processes and systems, support implementation of best practices, and drive continuous improvements
- Drive / Support projects and initiatives as assigned

What do you bring?

- Completion of a post‑secondary degree/diploma in a related field
- 2+ years of experience working in an analysis and business support capacity
- Expertise with Microsoft suite (Excel, Power BI, Power Point, SQL – preferred)
- Experience with billing applications, SAP S/4HANA is an asset
- Self‑starter and strong team player, with a sense of urgency and a demonstrated ability to work in a fast‑paced environment
- Analytical thinker, action‑taker, resilient and resourceful with a keen attention to detail and results focused
- Comfortable with data, strong competency in driving analysis & building and maintaining models
- Excellent communication skills – both verbal and written
- Exemplifies behavior that is consistent with Reliance culture, values and leadership practices

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit

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📌 Billing Analyst (Toronto)
🏢 Reliance Home Comfort
📍 Toronto