Institutional Mixed-Use Portfolio | Downtown Toronto

Flagship Luxury Residential & Hospitality Portfolio

Role Overview

The Regional Energy & Maintenance Manager (REMM) provides senior technical and operational leadership across an institutional-quality mixed-use portfolio, anchored by one of Downtown Toronto’s most prominent luxury residential and hospitality communities. This role is accountable for asset reliability, building systems performance, maintenance execution, and maintenance-driven capital delivery. The REMM serves as the regional technical authority and escalation point for critical building systems, life-safety risk, and operational standards, ensuring long-term asset integrity, resident experience, and value preservation.

Responsibilities

- Regional oversight of maintenance operations for luxury residential, amenity, commercial, and assets.
- Ensure reliability, uptime, and performance of HVAC, electrical, plumbing, life safety, elevators, access control, parking, and envelope systems.
- Ownership of preventive maintenance strategy, CMMS governance, and data integrity.
- Senior escalation point for complex failures, after‑hours emergencies, and life‑safety incidents.
- Operational ownership and optimization of Building Management Systems (BMS) and a Computerized Maintenance Management System.
- Leadership of maintenance-driven capital projects and system renewals, including Life Cycle Projects.

Implementations

- Vendor, contract, and service‑level agreement (SLA) management.
- Budget ownership, cost control, and lifecycle planning.
- Regulatory compliance, safety leadership, and risk mitigation.
- Leadership, development, and performance management of regional maintenance teams.
- Oversight of enterprise BMS platforms (e.g., Siemens, Honeywell, Schneider, Delta).
- Approval of control sequences, setpoints, schedules, and alarm thresholds.
- Monitoring of system trends and alarms to proactively identify inefficiencies and failure risk.




- Coordination of BMS contractors for programming changes, upgrades, and commissioning.
- Use of BMS and metering data to support energy optimization and capital planning.
- Enforcement of cybersecurity protocols and access controls.
- Planning and execution of equipment replacements, system upgrades, and amenity renewals.
- Review of technical designs, scopes of work, commissioning plans, and project close‑out documentation.
- Contractor performance management, change control, and risk mitigation.
- Establishment and enforcement of vendor SLAs, quality standards, and safety compliance.

Energy, Safety & Compliance

- Support portfolio-wide energy efficiency and sustainability initiatives.
- Bill management including energy logging, tracking, monitoring, analysis, and reporting.
- Perform energy audits and draft energy audit reports.
- Review maintenance and operating schedules to identify energy‑saving opportunities and develop action plans.
- Project implementation and delivery of energy‑saving initiatives.
- Measurement, verification, reporting and maintenance of a project registry for all energy‑related projects.
- Create Strategic Energy Management Plan following current templates.
- Oversight of safety programs, audits, and incident investigations.
- Coordination of regulatory inspections and corrective actions.

Leadership Profile

- 8–12+ years of progressive experience in facilities, building operations, or maintenance leadership.
- Experience with high‑rise luxury residential, hospitality, or complex mixed‑use environments.
- Robust technical background in HVAC systems, building controls, and integrated building systems.
- Demonstrated capital planning and project management capability.
- Executive‑level communication and stakeholder management skills.

Credentials

- Must hold a Certified Energy Manager (CEM) certification.
- Trade certification (HVAC, Electrical, or Plumbing).
- PMP or formal project management training.
- BMS / controls certification or formal training.
- Safety certifications (First Aid, WHMIS, confined space).

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📌 Regional Energy & Maintenance Manager (Toronto)
🏢 Pacific Reach
📍 Toronto