Farber is one of Canada's oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has almost 300 employees working across the country and has helped well over 100,000+ Canadians get out of debt.And now, we're embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.As we continue to grow and evolve, we are seeking a people-first leader to build and lead our Project Management Office (PMO).Position SummaryThe Director, Project Management Office (PMO) will lead the development of a high-performing, enterprise PMO, with a strong focus on people leadership, capability building, governance and standardization on best practices, and organizational alignment. This role is responsible not only for ensuring effective project delivery, but also for developing talent, fostering a culture of accountability and collaboration, and embedding project management excellence across the organization.This is a highly visible leadership role requiring deep partnership with executive leadership and the ability to influence, coach, and inspire teams across Farber, including working effectively with highly capable and independent stakeholders. This role requires a leader who can balance structure with pragmatism—building trust, navigating resistance, and bringing teams along while establishing consistent project discipline.Farber operates in a fast-paced, intellectually rigorous environment where leaders are encouraged to think independently and challenge ideas. The PMO Director must be comfortable operating in this context—bringing structure and clarity without stifling autonomy and influencing alignment where formal authority may be limited.Key ResponsibilitiesProvide day-to-day leadership of the PMO, ensuring consistent application of methodology, governance, and delivery standardsAct as the primary escalation point for delivery risks, resourcing constraints, and cross-team dependenciesBuild, lead, and mentor a high-performing team of project managers and analystsLead with a coaching mindset, adapting approach to different personalities, experience levels, and working stylesEstablish explicit roles, career paths, and development plans to grow PMO talentFoster a culture of accountability, collaboration, and continuous improvementCoach and support project leaders across the organization,



elevating enterprise project management capabilityEstablish and evolve the PMO as a center of excellence, with a strong focus on enabling people and teams to succeedProvide value to the business and the various stakeholders in frequently providing advice and guidance from the PMO's unique perspectiveDevelop and implement frameworks, tools, and training to standardize and elevate project deliveryAlign project portfolio with Farber's strategic priorities and business goalsOversee the intake, prioritization, and execution of enterprise-wide initiativesEnsure consistent application of project management methodologies (Agile, Waterfall, or hybrid)Monitor project performance, risks, and resource capacity across the portfolioProvide clear, actionable reporting and insights to senior leadership.Seek guidance from senior leadership when necessaryStakeholder Engagement & InfluenceBuild credibility with senior leaders and subject matter experts who may challenge process, timelines, or prioritiesInfluence alignment across strong personalities and competing viewpoints, using a combination of data, empathy, and sound judgmentNavigate resistance constructively balancing firmness on standards with flexibility in approachAct as a trusted advisor who can both challenge and support stakeholders to improve outcomesTranslate PMO structure into practical value, ensuring teams see governance as an enabler rather than a constraintGovernance & Risk Management Establish governance structures that promote transparency, accountability, and informed decision-makingProactively identify and mitigate risks across the project portfolioEnsure adherence to best practices, internal controls, and regulatory requirements, while applying sound judgment and pragmatism to fit the needs of the businessQualifications10+ years of progressive experience in project management/program management, with at least 5 years in a leadership roleDemonstrated success building, scaling, or transforming a PMO, ideally within professional or financial servicesStrong track record of leading and developing high-performing teamsExceptional stakeholder management and communication skills,



with a demonstrated ability to influence and align teams from the individual contributor to the executive levelExpert-level knowledge of both Agile and traditional project management methodologies and the ability to apply them appropriatelyStrong understanding of system architecture, application models, data flows, and integrationsExceptional communication and executive presentation skillsA strategic and data-driven mindset, with a passion for creating processes that are both effective and efficientPost-secondary degree/diploma required; MBA or relevant advanced degree is an assetInspirational leadership and talent developmentStrategic thinking and business acumenExecution and results orientationChange leadership and adaptabilityHigh emotional intelligence and the ability to build trust with diverse, strong-minded stakeholdersSkilled at influencing without direct authority in complex, matrixed environmentsBalances structure and discipline with flexibility and pragmatismConfident communicator who can challenge constructively and navigate difficult conversationsResilient and composed in the face of ambiguity, pushback, or competing prioritiesStrong business judgment and ability to connect project delivery to real outcomesBenefits, and PerksVacation and wellness daysExtended health and dental coverage, plus virtual doctor servicesEmployee Assistance Program and mental health resourcesCompany-matching retirement savings planAnnual company eventsExclusive access to perks and discountsPosition: Director, Project Management Office (PMO)Location: North York/HybridDepartment: PMOSalary: $147,000-$157,000 + BonusAt Farber, we're in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.Farber encourages applications from all qualified candidates who represent the diversity of Canada.If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at [email protected]. #J-18808-Ljbffr

📌 Director Project Management Office (Toronto)
🏢 Farber Debt Solutions
📍 Toronto