Lead service excellence initiatives as the Director of ServiceNow Engagement Management in Canada. This role focuses on relationship building and delivering high-quality solutions across various sectors.In this strategic position, you will be responsible for enhancing customer satisfaction while driving services sales throughout Canada. You will manage a dedicated team, forge deep customer relationships, and ensure the successful execution of ServiceNow's solutions. Understanding regional trends will aid in developing current business opportunities that align with company goals.Key Responsibilities:Design and execute sales strategies for growthProvide guidance to the ServiceNow delivery teamEngage with clients to understand implementation needsAnalyze delivery performance and implement improvementsFoster internal partnerships to meet joint goalsRequirements:15+ years leadership experience in servicesConsulting experience in complex global settingsAbility to influence senior leadershipStrong organizational skills and time managementWillingness to travel up to 50%Drive customer satisfaction and operational efficiency in the Director role at ServiceNow.#J-18808-Ljbffr

📌 Director Of Service Excellence At Servicenow (Toronto)
🏢 ServiceNow
📍 Toronto