Lead operational excellence at Royal York Property Management as a Senior Director of Operations. Harness your expertise in collections, customer experience, and vendor management to boost service quality.

This pivotal senior leadership position involves overseeing daily operations, managing multiple teams, and promoting high performance in a rapidly growing property management company. You will be responsible for implementing service standards, enhancing accountability, and enforcing compliance across departments, impacting clients, owners, and tenants alike.

Key Responsibilities: • Lead managers and operational departments to improve performance • Enhance service standards and operating processes for accountability • Ensure clear communication with owners, tenants,



and vendors • Strengthen rent collection and financial accountability • Build reporting systems for transparent operational insights

Requirements: • 10+ years in operations leadership roles • 5+ years in a senior role with multi-team oversight • Strong expertise in customer experience and financial controls • Experience with CRM systems and operational data analysis • Bachelor's degree; MBA preferred

Drive operational efficiency and service excellence as the Director of Operations with Royal York. #J-18808-Ljbffr

📌 Senior Director of Operations at Royal York (Oakville)
🏢 Royal York Property Management
📍 Oakville