Position Summary The Manager will provide operational management and coordination of assigned clinical areas within the MH Program Acute Hospital Based Division. The Manager will work with the Director, Divisional Head, and other leads to supervise staff, contribute to program planning, quality improvement initiatives, and promote a culture of innovation. Responsibilities Manage and supervise designated services within the Acute Hospital Based Division. Participate in the development and implementation of program strategies. Participate in the development of corporate goals and objectives and provide expert advice to the Executive Team. Collaborate with staff and physicians in other programs and departments to ensure effective delivery of patient care and services. Manage human resources: hiring, scheduling, performance management, attendance, compliance, performance appraisals, discipline, terminations, and support professional practice improvement. Manage assigned budgets, monitor expenses, and process payments. Respond to environmental issues to ensure a safe and healthy work environment. Liaise with external agencies to enhance regional relationships and projects related to mental health care. Collaborate with partnering service providers to promote and advance CHEO’s corporate goals and objectives. Represent the Mental Health Program on units, programs, and hospital committees as required. Actively participate in quality improvement and risk management initiatives for the Mental Health Program. Guide the design, implementation, promotion, and evaluation of educational materials and activities for the MH Program. Follow up on incident reports generated through the Safety Reporting System. Maintain and update MH Program manuals, procedures, and policies, ensuring communication of revisions. Work with the Director of Mental Health to provide support and guidance to teams within the MH Program. Ensure staff receive adequate training to provide quality service to patients and families.



Collaborate with the Staffing Office to ensure adequate coverage. Perform other duties as assigned by the Director of Mental Health. Qualifications Criminal Record Check (CRC) – essential. Baccalaureate degree in nursing or Bachelor’s degree in Health or Social Sciences – essential. Master’s degree in health management or administration – preferred. Minimum three (3) years of related management experience, preferably in a Mental Health program – preferred. Knowledge of relevant Mental Health legislation – essential. Project Management experience – preferred. Robust data analysis skills – essential. Proficiency with Word, SCM, and other hospital-based computer applications – essential. Excellent verbal and written communication skills – essential. Ability to deal effectively with internal and external customers – essential. Demonstrated leadership experience – essential. Position requires travel to off‑site locations. Driver’s license and car required – essential. Experience/knowledge in the implementation of quality improvement frameworks or initiatives – essential. Bilingualism (French/English) – preferred. Hiring Process Effective March 29, 2021, CHEO will conduct a comprehensive pre‑screening and evaluation process that may include written tests, practical exams, or other assessments. All candidates meeting the essential and preferred qualifications may be tested. Bilingualism will be validated by a language proficiency assessment conducted by a third‑party provider. Candidates must meet the minimum linguistic profile prior to hire. Equal Opportunity and Accommodation CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier‑free work environment and welcome interest from all qualified applicants. All accommodation requests during any phase of the recruitment process should be directed to Human Resources at All information received will be kept confidential and handled in compliance with the Accessibility for Ontarians with Disabilities Act. #J-18808-Ljbffr

📌 Clinical Manager, Acute Hospital Based, Mental Health Programs - Permanent Full Time (1.0) (Ottawa)
🏢 CHEO
📍 Ottawa