Join Questrade Financial Group as Director of Customer Engagement Platforms. Oversee modernization initiatives while fostering collaboration in a dynamic hybrid setting.This strategic technology leadership role focuses on transforming Questrade's core engagement platforms to a modular architecture. With an emphasis on agile delivery and operational excellence, you'll manage critical systems like CRM and marketing automation. Proven experience in team leadership and vendor management is essential to optimize platform costs and ensure sustainable growth.Key Responsibilities:Execute technology roadmap for modernization and growthEnsure high availability and performance of engagement platformsScale agile frameworks across multidisciplinary teamsOptimize vendor relationships and cloud consumptionCollaborate with stakeholders on strategic platform capabilitiesRequirements:Bachelor's in Computer Science or relevant area8+ years leading technology initiativesExperience in legacy system migration projectsProficient in customer engagement technologiesStrong leadership skills in Agile environmentsBecome a change agent in customer engagement at Questrade by bringing your technology expertise to our agile team.#J-18808-Ljbffr

📌 Customer Engagement Platforms Director Questrade (Toronto)
🏢 Questrade Financial Group
📍 Toronto