Elevate your career as a Senior Production Support Analyst with Citi in their Securities Services division. This role focuses on client-facing data platforms and includes hybrid work flexibility.As a key member of the Data & Client Platforms team, you'll engage in operations, client service delivery, and technology transformation. With a solid emphasis on increasing automation and monitoring, this position offers a chance to contribute to major modernization initiatives including cloud data lakes and platform migrations, all while managing incident resolutions and operational efficiencies.Key Responsibilities:Deliver L2 production support across DCP applicationsCoordinate platform checks and stakeholder communicationManage client-impacting incidents with timely updatesIdentify patterns for problem management and resolutionEnhance automation and observability across platformsRequirements:5+ years in application support or platform operationsProficient with ITRS Geneos monitoringSQL expertise for data investigationFamiliarity with ITIL practices in operationsScripting experience in Shell or PythonJoin Citi to leverage your application support skills while advancing operational excellence!#J-18808-Ljbffr

📌 Senior Production Support Analyst At Citi (Mississauga)
🏢 Citigroup
📍 Mississauga