Elevate customer satisfaction as the Technical Solutions Manager with Grundfos. Lead a top-notch sales support team delivering expert technical solutions across multiple channels in a hybrid work model.As the Customer Sales & Support Center (CSSC) Manager for OEM Technical Solutions, you will spearhead team development and performance. Your leadership will empower application engineers, ensuring they provide outstanding technical support and service. This role involves optimizing quotations and customer solutions while fostering a positive, sales-oriented culture.Key Responsibilities:Manage and mentor application engineers for peak performanceEnsure timely delivery of technical quotations and solutionsIdentify and implement improvements for efficiency and salesCollaborate with CSSC Managers to share best practicesMonitor team wellbeing and engage in employee developmentRequirements:Bachelor's degree or 5+ years relevant experienceMinimum 3 years in managing technical sales supportProven ability in leading customer-focused teamsExcellent communication and relationship-building skillsExperience with OEM applications is a plusDrive customer success and technical excellence as a leader at Grundfos.#J-18808-Ljbffr