Utilize your Five9 expertise in this remote role as a Contact Center Solutions Integrator at Inoria, a subsidiary of Calltower. Deliver tailored CCaaS implementations driving customer satisfaction.Inoria seeks a Contact Center Specialist to oversee Five9 Contact Center deployments, ensuring the integration of creative solutions to address specific business needs. Your work will encompass defining requirements, configuring contact center systems, and training users on implemented tools. You will also build technical documentation to support future projects and integrations.Key Responsibilities:Serve as a technical advisor for CCaaS implementationsImplement and test Five9 CCaaS solutionsSupport AI-driven integrations and voice/chat botsConduct user training sessions for staffManage documentation for system configurationsRequirements:Strong background in Five9 Contact Center5 years minimum in Contact Center roles3+ years deploying CCaaS solutions successfullyProficiency in Cloud technologiesProven communication skills in EnglishDrive impactful changes in customer service with your Five9 integration expertise at Inoria.#J-18808-Ljbffr

📌 Inoria Five9 Contact Center Specialist (Montreal)
🏢 CallTower
📍 Montreal