This role is hybrid for employees located in Greater Vancouver areaJob Type: Full-TimeExperience Level: Mid-Level +3 yearsAbout UsiData Research is a Canadian leading provider of market research and consulting services for the healthcare industry. We work with global medical device manufacturers, pharmaceutical companies, and healthcare innovators to deliver actionable insights and strategic guidance.As our client base grows, we are seeking a skilled and high energy Key Account Manager to lead client relationships, drive project execution, and contribute to the continued expansion of our business.Position OverviewThe Account Manager will be responsible for managing a portfolio of healthcare clients, ensuring high levels of satisfaction, repeat business, and revenue growth. This role blends relationship management, consultative strategy, and commercial acumen.Key ResponsibilitiesServe as the primary point of contact for a defined portfolio of healthcare industry clientsManage and oversee the delivery of market research and consulting projects from initiation to completionEnsure client satisfaction, retention, and repeat engagements through proactive support and strategic partnershipIdentify upselling and cross-selling opportunities based on client needsResponsible for bringing in new clients and driving business growth.Collaborate with internal research, sales, and product teams to ensure timely, high-quality deliverablesPrepare and lead client meetings, presentations,



and business reviewsMaintain detailed and accurate client activity in CRM systemsQualifications+3 years of experience in account management or client services in a B2B setting (preferably within healthcare, market research, SaaS, or consulting)Proven track record and ability to manage complex client relationships and multi-phase projectsStrong communication, presentation, and negotiation skillsUnderstanding of the healthcare industry, particularly medical devices or life sciences, is a strong assetFamiliarity with CRM tools such as Salesforce, HubSpot, or similar platformsBachelor's degree in Science, Business, Marketing, Healthcare, or a related fieldTotal Target Compensation (OTC): CA$110,000 – CA$140,000+ annuallyThis position includes base salary, commission, on target earning, profit sharing, and team bonus.Comprehensive health, dental, and vision insurancePaid vacation and statutory holidaysWork-Life balance budgetTrip to Hawaii for Sales Person of the yearFlexible work hours and hybrid optionsWhy Join Us?At iData Research, we combine analytical rigor with deep healthcare expertise. You'll work with clients who are shaping the future of healthcare, while being supported by a team that values precision, integrity, and long-term partnership.We offer a cooperative environment where your contributions are recognized, and your career has room to grow.NB: Within iData Research, the position of "Key Account Manager" is internally designated as "Product Consultant". #J-18808-Ljbffr

📌 Key Account Manager (Vancouver)
🏢 iData Research
📍 Vancouver