- Support store leadership in delivering an exceptional customer experience across all departments.
- Ensure customer service standards and operational expectations are consistently executed throughout the store.
- Support omni-channel initiatives, including eCommerce fulfillment and in-store digital sales support.
- Assist in driving customer acquisition and retention through loyalty and credit programs.
- Resolve customer concerns professionally while maintaining a positive shopping environment.
- Maintain a visible and active presence on the sales floor, coaching teams in real time and driving engagement.
- Support execution of visual merchandising, pricing integrity, promotional setups, and operational standards.
- Assist with weekly pricing updates, merchandising programs, and promotional execution with a high level of accuracy.
- Maintain inventory control standards and support annual inventory preparation and execution.
- Ensure compliance with company policies related to loss prevention, cash handling, audits, and health & safety.
- Assist in creating effective store schedules that support business needs and customer traffic patterns.
- Monitor store performance metrics and support operational action plans that drive financial performance.
- Support recruitment, onboarding, coaching, and development of retail team members.




- Provide continuous coaching, mentoring, and performance feedback to frontline employees.
- Support performance management, succession planning, and ongoing development conversations.
- Foster a positive, inclusive, and motivating work environment built around accountability and teamwork.
- Lead by example through professionalism, energy, and a strong customer-first mindset.

Requirements

- 2–5 years of progressive retail leadership experience within a big-box, apparel, footwear, or high-volume retail environment.
- Proven ability to coach, mentor, and develop retail teams.
- Robust operational, organizational, and time-management skills.
- Experience supporting merchandising and promotional execution within a fast-paced retail setting.
- Strong communication and interpersonal skills.
- Demonstrated ability to support sales performance and operational results.
- High energy, strong leadership presence, and a hands-on management style.
- Comfortable working within a fast‑paced, customer‑focused retail setting.

Corporate Culture

- Competitive compensation package
- Performance-based incentive opportunities
- Stable and growing Canadian retail organization
- Supportive leadership environment focused on growth and development

#J-18808-Ljbffr

📌 Assistant Store Manager (Maple Ridge)
🏢 JRoss Recruiters
📍 Maple Ridge