Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world‐class hospitality, and endless opportunities to explore. This is more than just a job, it's a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our current Bell Captain. As a Bell Captain with Fairmont Jasper Park Lodge, you'll offer a smile and a helping hand to our guests as you personally greet them on their arrival. Your knowledge of the hotel and the professionalism you display will create a sense of "welcome" like no other.What you will be doing:Consistently offer professional, friendly and engaging serviceFollow departmental policies, procedures and service standards, including all safety policiesResponsible for the transportation of guests on and off property as well as the delivery of luggage and any other items for delivery within the hotelResponsible for the training and development of the Guest Service team and overseeing Guest Services operationsEnsure all emails addressed to Bell Team are answered and actioned and updated in the Log BookEnsure Bell captain checklist is completed by the end of each shiftMaintain a presence in the Lobby offering assistance to guests,



opening main entrance doors and car doors upon guests' arrival under the direction of the Guest Service managerManage curb‐side check‐in process to ensure all standards are followedDirect the Bell person team each shift regarding coordination of tour arrivals, departures, tour guests, special requests and assistance to guests throughout the propertyConsistently uphold a professional and well‐groomed appearance in accordance with the company's established grooming policies and standardsAdhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesEmbrace the Fairmont brand promise and luxury in your role and in all your interactionsOther duties as assignedYour experience and skills include:Valid Alberta Class 4 Driver's license (or equivalent) and a clean driving record required1 year guest service experience requiredMinimum of one year of demonstrated leadership experience is requiredExcellent communication skills and organizational skillsStrong interpersonal and problem‐solving abilities, outgoing and ability to anticipate guests' needsHighly responsible, reliable,



punctual and able to work flexible hoursAbility to work well under pressure in a fast‐paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimal supervisionAbility to focus attention on guest needs, and address guest concerns while remaining calm and courteous at all timesVisa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Job Perks & Benefits:Starting rate of Pay: $24.40 per hourSubsidized staff accommodation assistance providedOne complimentary meal per shift in our staff cafeteriaEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf CourseAutomatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with AccorWe encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] #J-18808-Ljbffr

📌 Bell Captain (Jasper)
🏢 AccorHotel
📍 Jasper