SalaryCAD $46.37/Hr. - CAD $66.66/Hr.Please note this is a primarily on-site position, with a rotating day and evening shift (8AM-4PM and 2PM-10PM) from Monday to Friday. This posting is scheduled to close at 11:59PM on Friday, July 31st.What you will be doingDiagnoses complex infrastructure and platform issues across LAN, WAN, VPN, and wireless environments.Performs root cause analysis for major incidents and leads technical troubleshooting during service disruptions. Assumes a lead role operational reviews and post-incident discussions.Develops improvements to monitoring coverage, alerts, and dashboards by methods such as identifying gaps, adding monitoring capability, turning alerts, validating and testing and enhancing dashboards.Develops automation scripts and operational tooling to reduce repetitive tasks, improve efficiency, reduce incident time, etc.Implements integrations between monitoring systems and operational platforms.Mentors Network Operations Specialists by providing technical guidance and support.Participates in incident coordination during high-severity events. Contributes to post-incidents reviews and operational improvements.Monitors network performance and utilization and tunes network parameters and operating systems according to departmental policies, procedures and protocols.Documents incidents, resolutions, and standard operating procedures (SOPs) in applicable systems.Ensures documentation is maintained and upgraded including documentation of automated processes, tools, schedules and disaster recovery plans.Develops and communicates plans and procedures for planned downtime and disaster recovery.Leads and supports network-related projects such as network upgrades, patches, and maintenance activities to ensure maximum performance,



security and stability of systems.Ensures compliance with security policies and best practices.Develops user instruction materials and provides instruction as required.Participates in on-call rotation and provide after-hours support as needed.Performs other duties as required.What You BringEducation, Training and ExperienceBachelor's Degree in Computer Science, Computer/Electrical Engineering or related field, plus five (5) to seven (7) years recent related experience in an networked systems environment including significant experience Linux system administration, Kubernetes operations and container orchestration or an equivalent combination of education, training and experience.Experience with programming in Python required.Skills and AbilitiesDemonstrated knowledge of network design and architecture.Demonstrated experience with observability and monitoring platforms.Demonstrated familiarity with Cloud Platforms (AWS or Azure).Advanced troubleshooting and analytical thinking skills.Demonstrated familiarity with automation and process improvement.Ability to collaborate effectively cross-functional team members and external vendors.Demonstrated ability to prioritize and handle multiple incidents at once.Demonstrated understanding of related privacy and security regulations.Excellent interpersonal,



oral and written communication skills including the ability to communicate technical information in simple terms.Demonstrated ability to coach and mentor others.Physical ability to perform the duties of the job.Preferred Skills and AbilitiesGo or Rust programming experience.Cisco network infrastructure familiarity.JavaScript for internal tooling.Experience designing operational automation.Typical Tools and PlatformsKubernetes, DockerPrometheus, GrafanaSQL and graph databasesGitHub, CI/CD toolingCloud platforms (AWS, Azure)What We OfferCompetitive Pay: $90,770 - $130,481 per year, depending on experienceGrowth opportunities: We welcome individuals at all stages of their career, offering opportunities for career development and growth.State-of-the-art facilities: The new St. Paul's Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul's Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul's Hospital is expected to open in 2027.Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work.Comprehensive health benefits package: including dental, vision, and life insurance as well as pension.We acknowledge that Providence Health Care & the new St. Paul's Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. #J-18808-Ljbffr

📌 Senior Network Operations Specialist, Elevare Health (Vancouver)
🏢 Providence Healthcare
📍 Vancouver