Elevate your career at Fiserv as a Bilingual Client Success Specialist, focusing on onboarding and supporting Clover POS solutions. Help clients seamlessly adapt to recent technologies every day.
In this on-site role, you will assist clients in configuring Clover Point-of-Sale systems, addressing setup issues, and ensuring a smooth transition. With a focus on training and implementation support, your expertise will empower businesses to maximize their payment solutions. You will also document client interactions and escalate issues to maintain service quality.
Key Responsibilities:
• Support Clover client onboarding and hardware installation
• Configure business settings like inventory and payment options
• Serve as a point of contact for onboarding inquiries




• Document client setup details and troubleshooting activities
• Coordinate with internal teams to resolve client issues
Requirements:
• 2+ years in client onboarding for payment technology
• Experience in configuring merchant system settings
• Proficient in troubleshooting hardware issues
• Familiarity with CRM for documenting interactions
• Strong skills in Microsoft Excel for reporting
Utilize your bilingual skills and technical expertise to foster client success at Fiserv.
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📌 Bilingual Client Success Specialist Fiserv (Mississauga)
🏢 Socket.dev
📍 Mississauga