GISP Governance OverviewThe GISP Governance organization brings together Security & Privacy Governance, Privacy Assurance, and Customer Assurance functions into a unified trust and assurance model. The organization is responsible for establishing and maintaining foundational governance, security, privacy, awareness, and assurance capabilities that support both internal governance objectives and external customer trust activities. GISP Assurance primarily operates as a governance and assurance function focused on establishing standards, enabling consistency, supporting transparency, and operationalizing trust across the organization. In selected areas, particularly within Privacy Governance, the organization also performs operational assurance and coordination activities necessary to support evolving regulatory, customer, and business requirements.Your ImpactAs a Manager of Security Governance, Sales Enablement, and Privacy, you will provide dedicated leadership and operational ownership across critical functions that drive revenue enablement, strengthen regulatory posture, and support organizational stability. You will lead the Security & Privacy Sales Enablement function, enabling scalable, consistent engagement with Sales, customers, and cross‐functional partners including Legal, Privacy, Product Security, and Cloud Operations. This role ensures effective support for customer assurance activities, helping accelerate sales cycles while maintaining alignment with established security, privacy, and governance standards.You will oversee intake, triage, prioritization, and delivery coordination for customer‐facing security and privacy requests, ensuring timely, accurate, and risk‐aligned responses across contractual, regulatory, and assurance‐related inquiries. Acting as a central coordination point between Sales and internal stakeholders, you will balance customer expectations with business objectives and operational scalability. Additionally, you will partner closely with Privacy and Governance teams to support global privacy requirements, including customer inquiries, DPA coordination, and alignment with privacy frameworks, driving consistency, efficiency, and standardized engagement practices across the organization.What The Role OffersAs a Sr Manager, Privacy & Compliance,



you will:Lead Security & Privacy Sales Enablement team operations, including intake, triage, prioritization, and workload distributionEstablish and enforce response quality standards and operational delivery expectations across engagementsCoach and develop team members supporting customer‐facing security, privacy, and assurance activitiesManage escalations for complex, high‐risk, or strategic customer requests and high‐volume delivery periodsPartner with Sales, Account Teams, Customer Success, and Solution Engineering throughout the sales lifecycleOversee customer assurance deliverables (security questionnaires, due diligence) and coordinate SMEs for discussionsSupport contractual security and privacy alignment, including DPA reviews and coordination with Legal, Privacy, Product Security, and Cloud OperationsApply standard contractual language, assess obligations, and elevate non‐standard risk or regulatory commitmentsAlign customer assurance responses with regulatory frameworks (DORA, NIS/NIS2, CRA, AI governance) and certifications (ISO, SOC)Own intake workflows, queue governance, and service operations while driving efficiency through reusable content and performance metricsWhat You Need To SucceedBachelor's Degree or equivalent experience; M.B.A. or M.S. in information security is a plus10+ years of IT experience, including 7+ years in information security and 5+ years in a supervisory capacityStrong leadership skills with ability to partner effectively with business managers and key stakeholdersProven ability to build relationships across all levels and align with business imperativesKnowledge of standards: ISO 27001, PCI‐DSS, SOC1/2/3, HIPAA, SOC2+HITRUST, SOX, FedRAMPStrong analytical and project management skills (planning, scheduling, resource management)



with ability to manage competing prioritiesAbility to lead and motivate cross‐functional teams while influencing stakeholders with strong communication skillsExperience developing policies, procedures, and standards; familiarity with ISO 2700x, ITIL, COBIT, and flexibility across InfoSec functionsRole-specific CertificationsCertified Information Systems Security Professional (CISSP)Certified Information Security Manager (CISM)CompensationOpenText offers a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.Salary RangeSalary Range: $110,960.00 - $160,960.00; depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.AI Usage DisclosureAs part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.Equal Employment Opportunity StatementOpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering setting for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.AccommodationsIf you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. #J-18808-Ljbffr

📌 Sr. Manager, Privacy & Compliance (Richmond Hill)
🏢 opentext
📍 Richmond Hill