Join the Pomeroy Kananaskis Mountain Lodge as a Lobby Concierge, enhancing guest experiences in the stunning Canadian Rockies. This role emphasizes guest interaction and local exploration in a supportive workplace.In this position, you will actively engage with guests, helping them create memorable itineraries. As an ambassador for the hotel, your detailed knowledge of the area will be crucial. The role involves both managing logistics and providing hands-on support for guests' inquiries, ensuring the lobby reflects the hotel's excellence.Key Responsibilities:Prepare personalized itineraries for guestsCoordinate special services and travel arrangementsKeep local attraction materials readily availableUpdate dining options and assist with reservationsBook excursions and recreational activitiesRequirements:Ability to use Opera PMS is desirableStrong focus on customer service and detailEffective communication skills in person and on the phoneComprehensive understanding of local attractionsMust be capable of lifting at least 40 lbsShowcase your hospitality skills while delivering unique experiences to every guest at Pomeroy Kananaskis.#J-18808-Ljbffr