Become a catalyst for change as a Customer Success Manager at Boomi, where you'll focus on enhancing account retention and driving client success. Join a team dedicated to innovation and integration.In this role, you will manage post-sales success for a diverse account portfolio at Boomi. Your expertise in customer success or related fields will be instrumental in navigating the complex requirements of clients. Collaborate closely with internal teams to facilitate product adoption and support customer growth through effective communication and solution scoping.Key Responsibilities:Maximize customer retention with strategic initiativesEnsure post-sales account success through teamworkAddress client needs and drive enhancements internallyIdentify growth opportunities within the Boomi product suiteCollaborate with sales on Skilled Services offeringsRequirements:Over 5 years of experience in customer-focused rolesBackground in Commercial IT managementAbility to communicate complex solutions to various audiencesExperience creating Statements of Work for clientsBonus for familiarity with cloud and B2B solutionsUtilize your customer success acumen to deliver impactful results at Boomi while enhancing client relationships.#J-18808-Ljbffr