Join Mastercard as a Manager of Product Integration in Toronto, Canada. Spearhead customer onboarding and support Tier 1 accounts with seamless Ethoca product integrations.Your expertise will guide the integration process, collaborating with sales and account management while managing customer relationships. You will lead teams by mentoring to ensure continuous improvement and effective outcomes. Your role demands a blend of project management skills and customer service expertise to ensure client satisfaction.Key Responsibilities:Oversee full customer onboarding from initiation to productionEnhance customer service by understanding and addressing their needsRecommend integration solutions for operational improvementsFacilitate communication between stakeholders and team membersDeliver product demonstrations and training for clientsRequirements:Background in API/SFTP technology solutions in fintech or SaaSProficient in stakeholder management and communicationProven track record in project management of complex tasksDetail-oriented in system configurationsFlexibility for international travel and time zone supportUse your skills to maximize success for clients and enhance their integration experience with Mastercard.#J-18808-Ljbffr

📌 Product Integration And Customer Success Manager (Toronto)
🏢 Mastercard
📍 Toronto