Elevate your career as an Intermediate Analyst in Production Support at Citi. This full-time role involves technical and business support for users while addressing complex issues and ensuring application performance.The Production Support Intermediate Analyst applies analytical thinking and industry standards to deliver effective solutions in a energetic environment. With 2-5 years of experience, you'll work closely with technology teams and traders to resolve application issues efficiently. Your role will be fundamental to maintaining system integrity and supporting application releases,



enhancing your understanding of applications and connectivity.Key Responsibilities:Provide technical support for Citi applicationsLiaise with internal technology teams and usersConduct post-release checkouts after application updatesAnalyze applications for risks and vulnerabilitiesParticipate in disaster recovery testingRequirements:2-5 years of relevant experienceProficiency in monitoring tools like SplunkStrong knowledge of relational databasesExperience with ITSM tools, e.G., ServiceNowBasic scripting skills in Python, Shell, or similarLeverage your analytical skills and attention to detail to make a significant impact on Citi's operations.#J-18808-Ljbffr

📌 Intermediate Analyst In Production Support (Mississauga)
🏢 Citi
📍 Mississauga