Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us: Create Passionately Craft together with joy Excel for ultimate luxury Lead with audacity Cultivate Triumphant inclusivity Commit and act to re-enchant the world Design your dreams with Dior. Your Impact: The Assistant Manager, Digital Merchandising & CRM at Parfums Christian Dior Canada will be responsible for the daily planning operations of the Dior.Ca websites as well as the execution of CRM Omni marketing programs. This role will serve as a collaborative team member with strong communication skills, partnering with various Canada, US, and Paris teams. This role will also be responsible for problem solving quickly and creatively, with minimal supervision. Job responsibilities Manage setup and merchandising integration of all launch skus on 2 sites– novelties and basics ~ PIM /offline date and book price checks. Re-order Categories and changing Cross Sells Optimize e-merchandising based on trends, and use top pages WTD to update merchandising rules and pages Update Best Sellers Page across all axes, New Arrivals across all axes and on‑Site Search development Manage all Animation Kits seasonally to ensure that launches are optimized for CA market, on 2 sites, 2 languages Partners with US project leads on local UAT and test plans for new features releases – fast follows from NAM planning based on local Canadian needs Create and manage resolution of all Jira bug tickets related to local Dior.Ca features Verify promo banners,



promo setting up and testing in e‑commerce platform Assist local business team with creation, set‑up, testing and monitoring of Dior.Ca offers, promos and product launches Partner with local Sr Director and US/Central digital strategy teams to develop local launch calendar and holistic strategy CRM Fully integrate the automated and tactical email campaigns in Adobe in partnership with tech team + US CRM teams; including drafting versions of emails in BE FREE tool Update key performances with metrics i.E. Open rates, CTR, Conversion Rates and other KPI on weekly/monthly reports Build and launch weekly programs for SMS (Attentive platform) and Trigger Emails (Blue Core platform) Coordinate with US partners to localize and setup Narvar tracking emails (quarterly) Collaborate effectively with local and HQ stakeholders for all assigned projects. Profile Ideally, you would have 3-5 years’ experience in a Digital Merchandising or CRM domain. Soft skills that align with our values: Stakeholder Management Capacity Craft Together with Joy: Teamwork & Collaboration, Emotional Intelligence, Communication & Interpersonal skills Cultivate Triumphant Inclusivity Commit & Act to re‑enchant the world Hard Skills Proficient in Microsoft Suite (Outlook, Powerpoint, Excel, Teams, Smartsheet, etc.) Familiarity with platforms or quick to learn: Akeno, PIM (or similar Product Information Management system), Salesforce, Bambuser, Narvar, ServiceNow, Attentive, Blue Core, CRM platforms, GA4 Ability to understand and challenge business digital needs Analytical skills with a data‑driven mindset Ability to pick up new tools and processes quickly Robust interpersonal and organizational skills; proactive team player Working knowledge of project management tools (e.G Smartsheet, Asana, Monday.Com) Experience with Jira/Confluence Experience with Google Analytics, Bluecore or similar Email Marketing Platforms,

📌 Assistant Manager, Digital Merchandising & Crm (Toronto)
🏢 LVMH Group
📍 Toronto