Canadian Tire Corporation is seeking an Associate Product Manager, Content Management to join their team in Toronto, Ontario. This cross-functional role sits at the intersection of technology, marketing, and business operations.

What You'll Do

Product & Platform Support

- Partner with the Product Manager, Content Management to support the ongoing evolution of content management platforms and related business capabilities.
- Gather, document, and refine business requirements from stakeholders across multiple functions.
- Support product roadmap initiatives through discovery, testing, validation, implementation planning, and release activities.
- Analyze user feedback, business needs, and operational challenges to identify opportunities for platform improvement.
- Assist in prioritizing enhancements, resolving platform gaps, and supporting continuous improvement initiatives.
- Lead assigned initiatives and workstreams from discovery through implementation, coordinating stakeholders and driving progress with limited oversight.
- Coordinate with business, technology, and vendor teams to support successful delivery of platform enhancements.

Platform Operations & Governance

- Support the administration and governance of Adobe Workfront and AEM Assets, including workflows, metadata, user access, content lifecycle processes, dashboards, custom forms, and platform standards.
- Monitor platform usage, adoption trends, operational issues, and opportunities for optimization.
- Coordinate issue triage and resolution activities with technology teams and external partners.




- Help establish and maintain platform best practices, governance standards, and operating procedures.
- Support quality assurance, testing, and release validation activities for new platform capabilities.
- Help identify opportunities to improve content operations, asset management processes, metadata quality, and workflow efficiency across the content ecosystem.

Stakeholder Engagement

- Build solid relationships with stakeholders across Marketing, Creative, Content, eCommerce, Technology, and other business teams.
- Facilitate discussions to understand business challenges and translate them into platform requirements or process improvements.
- Lead conversations with stakeholders of varying technical backgrounds, helping drive alignment and informed decision-making.
- Influence outcomes through expertise, collaboration, and trusted partnerships rather than formal authority.

Adoption & Change Enablement

- Support onboarding and enablement activities for new users and teams.
- Coordinate training, documentation, communications, and adoption activities associated with new platform capabilities.




- Partner with change management and business teams to support successful adoption of new processes and functionality.
- Contribute to user guides, best practices, FAQs, and other support materials.

What You'll Bring

- 5+ years of experience in product management, product operations, platform administration, business process improvement, project delivery, or similar cross-functional roles.
- Experience working with enterprise business platforms and supporting cross-functional stakeholder groups.
- Strong stakeholder management, communication, facilitation, and relationship-building skills.
- Demonstrated ability to influence outcomes and drive progress without direct authority.
- Strong analytical, problem-solving, and critical-thinking skills.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience with Adobe Workfront is an asset.
- Experience with Adobe Experience Manager (AEM) Assets or other Digital Asset Management (DAM) platforms is an asset.
- Familiarity with workflow automation, integrations, or content supply chain concepts is an asset.

Salary

Broadband salary range: $64,000 – $106,000. Typical hiring range: $64,000 – $90,000.

5+ years of experience in product management, platform administration, business process improvement, or similar cross-functional roles. Experience with enterprise SaaS platforms and cross-functional stakeholder management. Adobe Workfront and/or AEM Assets experience is an asset.

#J-18808-Ljbffr

📌 Associate Product Manager, Content Management (Toronto)
🏢 Canadian Tire
📍 Toronto