Drive sales operations as the Manager of Customer Operations at Forma.Ai. Engage with clients to optimize their sales performance management and create impactful solutions.Forma.Ai is searching for a results-oriented Manager of Customer Operations. In this role, you will handle client relationships and translate data requirements into actionable business logic and technical architecture. Your strategic insights will help us continuously improve our platform features, aligned with clients' evolving needs.Key Responsibilities:Own customer relationships and manage expectations effectivelyArchitect solutions based on client data and insightsLearn and apply platform design for updates and changesFacilitate customer feedback to inform product developmentsIdentify improvements in SPM processes and strategiesRequirements:Education in Engineering, Commerce, Mathematics, or Statistics4+ years of relevant experience in customer operationsStrong data analysis skills using ExcelFamiliarity with data workflows and processesOwnership of tasks in a energetic work settingUtilize your analytical and relational skills to elevate Forma.Ai's customer operations and sales performance.#J-18808-Ljbffr

📌 Manager Of Customer Operations At (Toronto)
🏢 Forma.ai
📍 Toronto