Become a vital part of Shoppers Drug Mart as a Bilingual Patient Care Specialist in Mississauga, Ontario. Provide exceptional patient support while contributing to health and wellness across Canada.
In this full-time role, you will be the primary contact for patients enrolled in the Patient Support Program. Your expertise in bilingual communication will facilitate smooth interaction and enhance patient experiences. With a focus on empathy and action, you'll collaborate with healthcare professionals and manage patient information effectively.
Key Responsibilities:
• Serve as the single contact for patients and physicians
• Conduct welcome calls and gather essential patient information
• Inform patients about program offerings and support




• Advocate for patient funding options and maintain documentation
• Coordinate program services for timely access to therapy
Requirements:
• Bilingual in French and English essential
• 2-3 years in healthcare or pharmaceutical roles
• Experience in Customer Service or Call Centre preferred
• Strong computer skills using MS Office
• Demonstrated ability to work in rapid-paced settings
Utilize your bilingual skills to empower patients and enhance their healthcare journey at Shoppers Drug Mart.
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📌 Bilingual Patient Care Specialist Ontario (Mississauga)
🏢 Shoppers Drug Mart
📍 Mississauga