About this positionAbout DialogueDialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.When it comes to our work, we set the bar high. Together, we're transforming health and helping millions improve their well-being. We're firm believers that great people don't settle on:ImpactCommunityGrowthFeel like you can make a difference? Good news, we saved you a seat!AI Disclosure StatementTo ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.Dialogue only contacts candidates through official @dialogue.Co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.Co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to [email protected] and verify the role on our official careers page.Your role asPartnerships ManagerThe Partnerships Manager is a quota-carrying, hybrid hunter and account growth role responsible for both expanding Dialogue's existing partner portfolio and bringing new strategic partners into the ecosystem. This role will drive net recent ARR through targeted outbound prospecting and disciplined business development, while also deepening engagement, retention, and expansion revenue across a portfolio of insurance carriers and specialty partners, with a particular focus on global partnerships.Given the complexity of enterprise and carrier relationships, sales cycles are often extended and require a highly consultative, relationship-led approach. Success in this role depends on balancing a strong hunter mindset with the ability to build trust, navigate multi-stakeholder environments,



and sustain momentum over longer deal horizons.This role combines a true sales mentality with the strategic discipline required to manage long-term enterprise relationships. The Partnerships Manager will own pipeline generation, manage end-to-end deal cycles, and act as the day-to-day owner of strategic partner accounts post-signing.What youll be doingLand new partners (New ARR)Identify, prospect, and close new carrier and specialty partner opportunities across Canadian and international marketsBuild and execute outbound prospecting strategies across multiple channels, including email, LinkedIn, events, referrals, and warm introductionsLead the full sales cycle from initial discovery through to negotiation and signed agreementMaintain accurate pipeline management and forecasting in Salesforce, ensuring weekly updates against quotaPartner with Marketing, Product, and Legal to support complex enterprise deal executionRepresent the company at industry events, conferences, and partner forums to generate new business opportunitiesGrow existing partnerships (Expansion ARR)Own and manage relationships within an assigned portfolio of carrier and specialty partnersIdentify and close cross-sell, upsell, and co-sell opportunities within existing accountsLead Quarterly Business Reviews (QBRs) to review performance, align on priorities, and identify growth opportunitiesDevelop joint go-to-market plans with strategic partners and ensure execution against shared objectivesMonitor partner health and proactively manage retention riskLead strategy and performance reviewsPrepare and present Quarterly Partner Strategy Reviews (PSRs) for leadershipMaintain clear account plans, partner intelligence, and key updates in Salesforce and NotionContribute to the improvement of reporting tools, dashboards, and analytics for better visibility into partner performanceCross-functional collaborationWork closely with Sales, Strategy, Product,



and Operations to maximize partner value and support executionSupport RFP/RFI responses, partner expansion initiatives, and data integrity projectsBring partner and market feedback to Product to inform roadmap decisionsHow success is measured :This is a quota-carrying role. Performance is evaluated based on:New ARR generated from net-new partnersExpansion ARR from existing partnersPipeline coverage and forecast accuracyPartner retention and satisfactionCRM hygiene and reporting disciplineWe'd love to hear from you if you have5+ years of experience in partnerships, enterprise SaaS sales, business development, or strategic account management, with demonstrated quota attainmentA proven track record of sourcing and closing new business in complex, multi-stakeholder environmentsExperience managing global or international partners (a strong asset)Knowledge of the Canadian or global group benefits and employee wellbeing space (CEBS certification is a bonus)Strong outbound and prospecting skills, with comfort building pipeline from scratchExcellent commercial instincts and negotiation skills, with the ability to structure mutually beneficial dealsStrong communication and executive presence, with the ability to engage and influence senior stakeholdersProficiency in Salesforce; experience with Salesloft, LinkedIn Sales Navigator, or similar tools is an assetFamiliarity with sales methodologies such as MEDDICC, Challenger, or SPIN is an assetA proactive, structured, and strategic mindset with a strong bias for actionFluency in English; French or additional languages are an assetAt Dialogue, your well-being is our priorityTaking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:Access to the Dialogue app and virtual mental health support for you and your familyFully funded insurance, a health spending account, dental coverage, and fitness reimbursement4 weeks vacation, 9 wellness days, and 1 volunteer dayWork abroad up to 4 weeks/yearIncentive plans, referral bonuses & RRSP matchingLearning via Coursera, external training budget & mentorshipOptional parental leave top-up #J-18808-Ljbffr

📌 Partnerships Manager (West Territory) (Vancouver)
🏢 Dialogue
📍 Vancouver