Job DescriptionMedical Affairs serves as the central hub supporting physician services across the organization, coordinating credentialing, scheduling, compensation, communications, and related administrative functions to ensure efficient physician operations.It supports medical governance through structures such as the Medical Advisory Committee (MAC) and ensures compliance with regulatory, funding, and quality standards while advancing physician engagement, education, wellness, and quality improvement initiatives aligned with organizational strategy.ResponsibilitiesOperational Management of Medical AffairsProvides overall leadership and day-to-day oversight of the Medical Affairs office, including supervision of administrative staff and coordination of physician support services to ensure efficient and effective operationsMonitors overall operational performance and ensures timely escalation, resolution, and follow-through on key issues impacting service deliveryRepresents the Medical Affairs & Practice portfolio in internal and external meetings, committees, and stakeholder discussionsOversees review and response to incident reports, ensuring appropriate action, accountability, and continuous improvement in collaboration with the Chief Medical Officer, Associate CMO and legal teamProvides leadership oversight to operational meetings and governance forums to ensure effective communication, alignment, and execution of Medical Affairs priorities in collaboration with the Chief Medical Officer and Associate CMOLeads the development and maintenance of cooperative relationships across clinical programs, corporate services, and external stakeholdersEnsures compliance with organizational policies, procedures, regulatory requirements, and standards set by applicable professional colleges and governing bodiesStrategic Planning and ImplementationLeads and supports the development of Medical Affairs strategic priorities and ensures alignment with organizational vision, mission, and senior leadership goalsTranslates strategic objectives into actionable implementation plans, ensuring effective execution across Medical Affairs operations and physician-related servicesPartners with senior medical leadership and organizational stakeholders to align Medical Affairs initiatives with system-wide priorities and emerging needsOversees implementation of strategic initiatives, including site redevelopment and organizational transformation projects impacting physician servicesMonitors progress against strategic goals, providing updates, insights, and recommendations to senior leadership to support continuous alignment and improvementProject ManagementLeads and oversees complex, cross-functional projects within Medical Affairs, ensuring delivery on scope, timelines, and organizational prioritiesProvides project leadership for initiatives such as quality improvement and operational enhancementsCoordinates with internal and external stakeholders to ensure effective project planning, execution, and change managementMonitors project progress and outcomes, identifying risks, issues, and opportunities for improvement, and reporting updates to senior leadershipFinancial AccountabilityProvides overall financial oversight for the Medical Affairs portfolio,



including departmental budgets and allocation of resourcesLeads budget planning and ongoing monitoring of expenditures to ensure fiscal responsibility and alignment with organizational prioritiesOversees CMO budgets (approximately $20M), including physician stipends, invoicing, and financial reconciliations in collaboration with senior medical and administrative leadersEnsures accurate and timely financial reporting to internal leadership and external stakeholders, including TAHSN, OHA, MOH, Physician Association, and other funding bodiesQuality Improvement and Change ManagementLeads quality improvement initiatives and complex, cross-organizational projects across CAMH on behalf of the CMO and Associate CMO, incorporating input and guidance from the Senior Medical Leadership Team (SMLT)Identifies system-level opportunities for improvement and drives implementation of evidence-informed solutions in collaboration with clinical and administrative leadersMonitors outcomes of quality improvement and change initiatives, ensuring sustained improvements and alignment with organizational standards, regulatory requirements, and strategic prioritiesProvides leadership in managing organizational change initiatives impacting Medical Affairs operations, ensuring effective communication, engagement, and adoption across stakeholdersLeads and supports the design, implementation, and evaluation of quality improvement initiatives across Medical Affairs and physician-related services to enhance patient care, safety, and operational effectivenessProvide recommendations to senior management with regard to improved processes and efficient management of the Office of Medical Affairs and PracticeStakeholder EngagementActs as the primary liaison for internal and external stakeholders on matters related to Medical AffairsCollaborates with clinical programs, corporate services and external healthcare partners to support operational priorities and shared initiativesRepresents the Medical Affairs portfolio in internal and external committees, working groups, and sector-wide initiatives to advance organizational objectivesPhysician Governance, Communications and EngagementOversees physician credentialing, onboarding, and reappointment processes for all CAMH physiciansSupports the Medical Advisory Committee (MAC) and subcommittees in overseeing credentialing and quality of careManages physician call schedules and after-hours coverage rosters in collaboration with ED and inpatient services, ensuring compliance with policies and proceduresLeads physician communications, including the weekly newsletter and organizational updates, and oversees the physician web portal and related resourcesCollaborates with the Associate CMO to support physician wellness initiatives that promote engagement, well-being, and access to key supports and informationProvides overall strategic and operational leadership for the Medical Affairs portfolio, ensuring effective integration of physician services, governance, and administrative support functionsEnsures alignment of Medical Affairs operations, strategies, and initiatives with organizational vision, mission, values,



and senior leadership prioritiesActs as a key support and advisor to the CMO, Associate CMO, Chair of the Medical Advisory Committee (MAC) and senior medical leadership on operational, financial, and strategic mattersLeads the coordination and integration of Medical Affairs activities across Clinical Programs, Corporate Services, and external healthcare partnersEnsures compliance with organizational policies, professional standards, and regulatory, legislative, and funding requirements governing physician servicesProvides leadership in advancing physician engagement, communication, wellness, and organizational culture within Medical AffairsOversees the development, implementation, and continuous improvement of systems, processes, and frameworks that support effective physician operationsRepresents the Medical Affairs portfolio in senior-level committees, governance bodies, and external forums to advance organizational and sector prioritiesQualificationsMaster degree in health care, health administration, business administration, finance or a related field from a recognized institution is requiredProject Management Certification preferredFinancial accounting certification is an assetMinimum of 3 years of progressive experience in management or an equivalent combination of education and experience within the healthcare sectorDemonstrated experience in health administration, planning, or design and implementation functions, such as quality improvement, budget planning and reporting, systems management, and human resourcesProven experience working in large, complex healthcare organizations in administrative or management roles, including program planning, design, and implementation through project managementAbility to work collaboratively with internal and external stakeholders to achieve shared goals and objectivesExcellent communication skills (oral and written), interpersonal, negotiating, and presentation skills, with strong judgment, tact, and diplomacy in working with diverse teams and stakeholders including physicians and leadershipDemonstrated knowledge and experience overseeing, managing, and reporting on multi-million-dollar budgetsStrong attention to detail and ability to manage competing priorities effectivelyAbility to clearly explain complex issues in plain language, both verbally and in writingDemonstrated experience in project management, change management, and implementation of organizational initiativesStrong organizational and time management skills with the ability to meet deadlines in a complex environmentExperience developing and implementing processes, with demonstrated ability to lead and support change initiativesBilingualism (English/French) or proficiency in a second language is considered an assetAbout UsThrough its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.To learn more about CAMH, please visit their website at: www.Camh.Ca .To view our Land Acknowledgment, please click here. #J-18808-Ljbffr

📌 Director - Medical Affairs (Toronto)
🏢 CAMH
📍 Toronto