Application Close Date: 14th of August, 2026

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

We are Intrepid

At Intrepid, we believe travel can change lives-for our customers, our teams, and the communities we visit. With over 35years of experience,we’reproud to be the world’s largest purpose-led adventure travel brand, creating meaningful connections between people and places while delivering unforgettable experiences around the globe.

As ourSalesManager, you will play a key role in leading and inspiring a high-performing sales team to achieve and exceed targets and KPIs while delivering exceptional customer experiences.You’llbe a people-focused leader who empowers, coaches, and supports your team to succeed through clear expectations, regular feedback, and a strong focus on growth and development.

You will oversee all aspects of team leadership, including performance management, resource planning, goal setting, and supporting the day-to-day operations of the team.You’llensure processes andminimumstandards are consistently followed whileidentifyingopportunities for continuous improvement, driving productivity, and helping create a culture where people can thrive.

This is a full-time position based out of our Toronto, Canada office on a hybrid basis, with the opportunity to work from home two days per week. The salary range for this position is $70,000–$74,000 CAD,



plus a competitive benefits package and a range of excellentperks.

Some of the experienceyou’llbring with you may include:

Experience managing a high-performing sales team, with a proven ability to achieve targets and KPIs

Exposure to the travel industry and/or callcenteroperations

Previousteam management experience, including training, coaching, and developing team members

Management training and/or qualifications areadvantageous

Personal and/or professional travel experience within our destinations

Experience using and understanding computer reservation systems and CRMs

Proficiencyin Microsoft Office Suite

Please note

Werecognizethat AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference.

Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant.

We also reserve the right to close this advert earlier if we receive a high volume of applications.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and werecognisethat diversity makes us a stronger business.



We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our workperksinclude:

- Flexible work arrangements,work-from-home and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of10 weekspaid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professionaldevelopmentand mentor programs
- 20 hours of volunteer leave every year to use on causes most significant to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful.

These are our values and to usthey'remore than just words, they are the pillars of our success and every dayit'sour people and the work they do thatbringthem to life.

We aim to ensurediversity, equity, and inclusion stay part of our recruitment process. If you require anyreasonableadjustmentto participate in therecruitment process, please contact us at your name, location, and what yourequire, we will then be in touch to support your application.

Application Close Date: 14th of August, 2026

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📌 Sales Manager, North America (Toronto)
🏢 Intrepid Experience
📍 Toronto