AlphaSense is seeking a Customer Success Manager to ensure clients realise measurable outcomes from our platform. You will partner with Account Managers to optimize the customer journey, focusing on product adoption and engagement from day one.
You will monitor usage, adoption, and account health, align AlphaSense to client goals, and embed the platform into day-to-day workflows. This role requires 2–4+ years in customer success or SaaS and a data-driven mindset, with solid communication and