Step into a rewarding IT Support Technician role at Quadra in Edmonton, where you'll deliver hands-on technical support and ensure exceptional service for our team. This full-time position focuses on providing immediate solutions and participating in IT projects.
In this role, you'll serve as the primary IT contact for in office support, assisting end users and troubleshooting technical issues. You will work collaboratively with teams to reinforce SLA expectations and manage effective communication. Supporting equipment setups and performing maintenance are key responsibilities of the position.
Key Responsibilities:
• Address incoming IT support requests promptly
• Diagnose and resolve hardware and software issues




• Keep detailed incident and solution records
• Support IT project implementations and transitions
• Maintain hardware/software inventory and documentation
Requirements:
• Bachelor's or college diploma in relevant field
• Over 4 years of IT support experience
• Certifications such as CompTIA A+ are highly regarded
• Strong technical skills with networks and operating systems
• Effective communication and documentation skills
Bring your IT expertise and dedication to service excellence to Quadra in Edmonton.
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📌 Quadra IT Support Technician Role (Edmonton)
🏢 Quadra Group
📍 Edmonton