Drive impactful collections strategy at goeasy, recognized as a top Canadian employer. We are looking for a Director of Collections Strategy & Performance to refine our approach to customer engagement and operational excellence.At goeasy, we focus on fair access to credit. The Director will be responsible for implementing cutting-edge collections strategies, enhancing operational performance through data-driven insights. This strategic role collaborates across verticals, including Risk and Compliance,



to ensure optimal customer outcomes while managing business objectives.Key Responsibilities:Develop and implement collections strategy aligned with business goalsIdentify areas for improvement in customer services and portfolio performanceLead cross-functional initiatives to enhance collections efficiencyUtilize analytics to guide strategic business decisionsEstablish performance metrics for accountabilityRequirements:8-15 years in leadership roles in collections or related fieldsProven analytical and problem-solving capabilitiesExperience in managing business transformationsStrong strategic execution skills and judgmentFamiliarity with collections and operational processes is beneficialContribute to goeasy's success by enhancing our collections strategy and impact on customers.#J-18808-Ljbffr

📌 Collections Strategy Director Role At Goeasy (Mississauga)
🏢 goeasy
📍 Mississauga