Elevate your career with Bridgewater Bank as a Recovery Associate focusing on mortgages. This hybrid-light role emphasizes exceptional customer service and attention to detail in account recovery.
As a Recovery Associate, you will engage with customers and municipalities to manage delinquent mortgage accounts effectively. Your organizational skills will help you prioritize tasks and streamline processes. With a commitment to customer service excellence, you’ll leverage technology like AI to enhance efficiency throughout your responsibilities.
Key Responsibilities:
• Administer tax arrears accounts and ensure compliance
• Analyze financial situations and offer applicable loans
• Communicate with customers regarding insurance policy updates




• Process bankruptcy and consumer proposal documents accurately
• Maintain Bridgewater Bank's high standards of integrity
Requirements:
• Post-secondary education in finance or related fields
• Minimum of 3 years' experience in lending environments
• At least 1 year of direct customer service experience
• Robust organizational skills and attention to detail
• Ability to work in a hybrid-light model
Become a vital part of a team that values innovation and superior service at Bridgewater Bank.
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📌 Bridgewater Bank Recovery Associate Role (Calgary)
🏢 Alberta Motor Association
📍 Calgary