Transform customer interactions as Alloy.Ai's Senior Customer Engagement Manager in Vancouver, BC, focusing on optimizing enterprise customer relationships. Lead with analytical insights.Alloy.Ai is looking for an experienced Senior Customer Engagement Manager to support our growing client base in the Mid-Market and Enterprise segments. You will manage a diverse portfolio of customers, helping them navigate challenges and achieve measurable success. This hybrid role entails collaborating with cross-functional teams to enhance offerings based on customer feedback.Key Responsibilities:Oversee a portfolio of 10–20 enterprise customersFacilitate onboarding, training,



and implementation processesStrengthen partnerships through consultative engagementsMonitor project progress to ensure objectives are metAdvocate for customer needs internally within Alloy.AiRequirements:3+ years in SaaS customer success or similar fieldsStrong analytical and project management skillsExcellent relationship-building with senior leadersMotivated self-starter who thrives in energetic environmentsProven ability to manage competing priorities effectivelyContribute to Alloy.Ai's mission of enhancing client success with your expertise in customer engagement management.#J-18808-Ljbffr

📌 Alloy.Ai Senior Customer Engagement Manager (Vancouver)
🏢 Menlo Ventures
📍 Vancouver