Transform customer service capabilities as a Senior Salesforce Developer at LTIMindtree in Mississauga, Ontario. Focus on leveraging Service Cloud and Agentforce technology.
In this critical role, your responsibilities will include end-to-end implementation of Service Cloud and Agentforce to modernize customer service operations. You'll engage directly with clients and manage offshore teams, ensuring seamless workflows powered by AI technologies.
Key Responsibilities:
• Lead the implementation of Agentforce AI solutions
• Manage client relations through onsite and offshore coordination
Requirements:
• Minimum 6 years in Salesforce Development
• At least 2 years focused on Service Cloud
• Advanced skills in Apex and Lightning Web Components
• Expertise in REST/SOAP APIs and event-driven architecture
• Familiarity with CI/CD practices in Agile environments
Bring your Salesforce development experience and pursue innovation at LTIMindtree, enhancing service quality and efficiency.
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