Lead the growth of VIP player engagement with PENN Entertainment. This role focuses on driving performance across online sportsbook and iCasino products while enhancing customer relationships in a energetic environment.As the Director of Player Development, you will oversee VIP Managers across multiple states and regions, driving revenue growth and maintaining a robust VIP database. This position requires a strategic mindset and expertise in online gaming, customer engagement,



and analytics to ensure successful outcomes while improving service efficiency and compliance.Key Responsibilities:Direct casino marketing initiatives for iCasino statesDevelop and oversee VIP acquisition and retention strategiesAnalyze KPI data to drive regional sales performanceLead compliance initiatives improving department operationsMaintain high awareness of competitive VIP offeringsRequirements:5+ years in gaming, with online or brick-and-mortar experience3+ years management experience with a sales team2+ years in online gaming operationsExcellent skills in data management and customer interactionMust be licensed under applicable regulationsDrive excellence in player development, customer engagement, and strategic revenue initiatives at PENN Entertainment.#J-18808-Ljbffr

📌 Director Of Vip Development At Penn Entertainment (Toronto)
🏢 Penninteractive
📍 Toronto