Lead the General Aviation Customer Service team at Pratt & Whitney Canada in Longueuil. Oversee product performance, implement improvements, and ensure customer satisfaction in a energetic aerospace environment.This managerial role requires a proven leader with extensive experience in customer service and team management. You will drive initiatives to optimize service performance and act as a key interface for customer relations.



Your strategies will center around complex problem-solving and enhancing service execution to meet client needs effectively.Key Responsibilities:Drive improvements in product and service performanceInterface with customers and implement user experience enhancementsExecute long-term strategy for product line successManage complex issues and present updates to stakeholdersCoordinate service levels and customer agreementsRequirements:Bachelor's degree with 10+ years of experienceMaster's degree with 7+ years of customer service experienceProven team management and leadership capabilitiesStrong project management skillsExcellent communication in both French and EnglishLead the General Aviation Customer Service team at Pratt & Whitney Canada, enhancing product performance and ensuring customer satisfaction.#J-18808-Ljbffr

📌 Customer Service Manager At Pratt & Whitney (Longueuil)
🏢 Pratt & Whitney
📍 Longueuil