Hydro One in Sudbury, ON, is seeking a Customer Support Supervisor to lead a team within the Customer & Business Services group. You will oversee staff, implement processes, and ensure high-quality customer service.
This role requires solid communication, supervisory experience, and knowledge of business administration. You will manage performance metrics, scheduling, and escalation resolution, while aligning with collective agreement requirements.
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📌 Hybrid Customer Support Leader — Service Excellence (Greater Sudbury)
🏢 Hydroone
📍 Greater Sudbury
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