Elevate your career with Clio as a Senior Implementation Manager. This hybrid role focuses on delivering exceptional customer experiences through project management and strategic implementation.Join Clio's Customer Success team in Burnaby, Toronto, or Calgary, where you will lead comprehensive implementation delivery for high-value clients. Thrive in client interactions and drive adoption through effective change management. Your project management expertise will be essential in optimizing customer journeys and ensuring their needs are met.Key Responsibilities:Coordinate with Clio's partner network during implementationsDevelop project plans with transparent scope and success criteriaCommunicate effectively with stakeholders through regular updatesBuild trusting relationships as customer advisorAssess and propose enhancements to implementation servicesRequirements:2+ years in complex project management or implementationBachelor's degree in a relevant fieldStrong interpersonal skills and empathyProficiency in software configuration and integrationExperience in cloud-based legal technology is preferredBring your project management skills to Clio and ensure seamless integration for clients.#J-18808-Ljbffr

📌 Senior Implementation Manager At Clio (Burnaby)
🏢 Clio
📍 Burnaby