The City of Greater Sudbury is seeking a Technical Support and Telecommunications qualified to act as the first point of contact for IT issues and provide tier-1 hardware and software support. The role covers intake, prioritization, documentation, and resolution of end-user incidents and service requests.
Under supervision, you will diagnose problems, maintain systems, manage access, and contribute to knowledge bases, while supporting iOS configuration and coordinating with internal teams and
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📌 Helpdesk Technician — Tier 1 IT Support (Greater Sudbury)
🏢 City of Greater Sudbury
📍 Greater Sudbury
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