Elevate customer experience at TELUS as the Strategy & Product Owner for Conversational AI. Drive innovation and strategy in voice and chat platforms, focusing on user-centric solutions.In this senior-level role, you will oversee the product vision for Conversational AI Agents on Google Gemini and Dialogflow. You'll create and maintain comprehensive product roadmaps, turning business objectives into tailored technology solutions. Collaborating with architects and developers,



you'll also ensure that every product iteration aligns with customer expectations and needs.Key Responsibilities:Lead product strategy for Conversational AI initiativesDevelop data-backed business cases for product developmentManage and prioritize backlog of development tasksCollaborate with cross-functional teams to execute strategiesConduct pivotal customer research for product innovationRequirements:Proven experience with GECx and Dialogflow CX platformsDemonstrated ability to strategize and execute complex roadmapsStrong analytical skills for data-driven decision-makingExperience in user-centered design and customer discoveryAbility to navigate complex organizational structuresTransform customer experiences with your leadership in product strategy at TELUS.#J-18808-Ljbffr

📌 Telus Conversational Ai Strategy & Product Leader (Calgary)
🏢 TELUS Digital
📍 Calgary