Make an impact at Trupanion as a French Bilingual Veterinary Partner Support Coordinator. Provide immediate, multi-channel support to our veterinary and partner communities.Join our cooperative Partner Support Team and play a crucial role in enhancing relationships with veterinary partners. This full-time position requires managing multiple channels of communication while troubleshooting issues and ensuring partner satisfaction. Your exceptional attention to detail and commitment to service will be vital to your success.Key Responsibilities:Deliver support through phone, email, and live chatManage high volumes of partner communicationsAddress technical challenges with appropriate escalationShare accurate insights on Trupanion's offeringsResolve partner concerns with comprehensive researchRequirements:Bilingual in English and French (Quebec dialect preferred)At least 2 years of contact center experienceProven experience in multi-channel support environmentsFamiliarity with the veterinary or pet insurance field is a plusStrong communication and detail-oriented mindsetJoin Trupanion in fostering lasting relationships with partners and enhancing the overall service experience.#J-18808-Ljbffr

📌 French Bilingual Partner Support Role At Trupanion (Montreal)
🏢 Jobtailor
📍 Montreal