Deliver exceptional service as a Hail Consultant with Birchwood Collision Centre. Build rapport and ensure customer satisfaction with effective communication and follow-ups.The Hail Consultant plays a crucial role at Birchwood Collision Centre, reporting directly to the Hail Centre Manager. This role involves managing phone inquiries, customer walk-ins, and handling paperwork related to hail repair orders. Candidates should have a knack for relationship-building and a commitment to customer satisfaction while thriving in a team-oriented environment.Key Responsibilities:- Communicate repair needs and costs to customers- Manage customer inquiries and walk-ins effectively- Complete accurate paperwork for hail repair orders- Follow up with customers to ensure satisfaction- Collaborate with team members for seamless serviceRequirements:- Demonstrated commitment to customer satisfaction- Completed post-secondary education in Business or related field- High attention to detail and time management skills- Comfortable using technology and Microsoft applications- Valid driver’s license and own transportationBring your relationship-building skills and customer service expertise to Birchwood Collision Centre.#J-18808-Ljbffr