Transform customer experiences at Holt Renfrew as the Sales and Service Director, spearheading effective program execution and luxury service standards. This role requires a strategic thinker to align corporate objectives with client engagement practices.The Sales and Service Director will lead the implementation and refinement of programs that enhance retail experiences across store and digital platforms. You will cultivate a collaborative team culture while optimizing performance metrics to boost sales and customer satisfaction.



Your role will involve robust partnerships with various departments to ensure seamless program adoption.Key Responsibilities:Drive daily execution of sales programs in retail settingsPartner with operations to enhance program integrationMonitor effectiveness of client programs for continuous improvementIntegrate experiential selling strategies across touchpointsDevelop training programs for service excellenceRequirements:Bachelor's degree or equivalent experience in related fields7-10 years in retail sales with leadership experienceCapability to execute multi-store programs effectivelyStrong analytical skills for data-driven decision makingPassionate about client experience and retail service improvementLead as a key influencer at Holt Renfrew, utilizing your deep expertise in sales and luxury service.#J-18808-Ljbffr

📌 Holt Renfrew Sales And Service Director (Toronto)
🏢 Holt Renfrew
📍 Toronto