Lead financial investigations with OBSI to ensure fair consumer complaint resolutions in a hybrid role based in Toronto. Your expertise will protect financial justice and enhance organizational effectiveness.As the Manager of Investigations at the Ombudsman for Banking Services and Investments, you will guide a specialized team focused on resolving consumer complaints. Utilizing your background in banking or investments, you will drive high-quality investigations aligned with OBSI's mission. Collaborate with Deputy Ombudsmen to foster professional development, consistency across investigations, and tackle systemic issues.Key Responsibilities:Lead investigations for equitable resolution of consumer complaintsEnsure high-quality,



efficient investigation processesCollaborate with Deputy Ombudsmen for team effectivenessDevelop solutions for emerging and systemic financial issuesSupport team qualified growth and developmentRequirements:Leadership experience in banking or investmentsStrong understanding of consumer financial issuesExcellent communication and team collaboration skillsProven track record in managing successful investigationsCommitment to financial fairness and justiceJoin OBSI in making a significant impact on Canada's financial system through effective consumer advocacy.#J-18808-Ljbffr

📌 Investigations Manager At Obsi (Toronto)
🏢 OBSI - Ombudsman for Banking Services and Investments
📍 Toronto