Become Legora's Director of Customer Success, focusing on enhancing client satisfaction and platform adoption in our Toronto office. This strategic role is ideal for leaders skilled in account management and client engagement.In this position, you will guide our most key clients from onboarding to renewal, employing your extensive experience in customer satisfaction to navigate complex scenarios. You will lead a dedicated team, shaping strategies and adopting solutions that enhance user experience for legal teams.



Your insights will ensure customer success across a global footprint.Key Responsibilities:Own global client relationships with significant revenue potentialClose commercial deals and negotiate effectivelyEnsure seamless deployment and onboarding for clientsDevelop client enablement and success planning processesServe as a strategic advisor, uncovering client needsRequirements:10+ years in account management or Customer SuccessExperience overseeing accounts with 8-figure revenueProven leadership in managing a small teamStrong project and change management skillsExcellent communication and negotiation abilitiesJoin Legora to drive excellence in legal technology and enhance client outcomes through impactful leadership.#J-18808-Ljbffr

📌 Director Of Customer Success At Legora (Toronto)
🏢 Menlo Ventures
📍 Toronto