Lead innovative software development as an Engineering Manager with TELUS in the Care Customer Experience team. Oversee the delivery of vital tools that enhance agent and customer interactions, driving advanced features across integrated systems.As an Engineering Manager, you will spearhead the Services, Account, Orchestration & Order Tracking squad, ensuring efficient delivery of critical applications for millions of TELUS customers. Your role will involve managing API complexities and collaborating across teams to translate product priorities into effective execution plans. Focusing on quality and ownership, you will mentor engineering leads and developers,



fostering a strong delivery culture.Key Responsibilities:Drive the technical delivery roadmap with explicit execution plansProvide direction for Casa feature development and integrationOversee API orchestration for efficient service operationsLead application launches, focusing on usability and qualityMentor engineering teams to build a culture of improvementRequirements:7+ years in software engineering, 3+ in managementExperience managing feature squads across multiple workstreamsHands-on expertise with React, TypeScript, Node.JsAbility to navigate API-layer complexities and service integrationsExcellent communication skills for stakeholder engagementBring your strong leadership and technical skills to elevate TELUS's innovative service delivery.#J-18808-Ljbffr

📌 Engineering Manager At Telus (Burnaby)
🏢 Telus
📍 Burnaby